Helen MacMillan, general manager of the Rideau Carleton Casino, said Wednesday the organization “takes this matter extremely seriously.”
“These penalties are intended to drive the improvements needed at the Rideau Carleton Casino,” he said. “The Alcohol and Gaming Commission of Ontario has the mandate and the responsibility to ensure casinos are operating with honesty, integrity and in the public interest,” Tom Mungham, AGCO’s chief executive officer and registrar, said in a prepared statement Wednesday. It’s also alleged the operator failed to ensure its staff completed training on important issues, such as how to prevent money laundering.
Its operator, Hard Rock Casino Ottawa, is alleged to have sent advertising and marketing material to people who had opted into a program known as self-exclusion, designed to help problem gamblers stay away from the casino.ĪGCO’s audit also alleges that Hard Rock Casino Ottawa repeatedly failed to implement or enforce policies to deter money laundering, and “failed to sufficiently protect gaming systems and data from security vulnerabilities.” Ottawa’s major casino operator has been fined $227,250 by the province’s Alcohol and Gaming Commission for a series of alleged regulatory violations.Īn audit by the Registrar of the Alcohol and Gaming Commission of Ontario (AGCO) uncovered what it says are 36 violations of the province’s gaming standards at the Rideau Carleton Casino.
